US-Israel TeleHealth Business Exchange Testimonials and Pictures

February 28, 2009


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“The Telehealth conference was a very efficient forum for us to connect with a great selection of promising Israeli companies. The AICC professionally facilitated the right balance between interesting speakers, company presentations and one-on-one introductions.”

Mikael Ohman
Senior Vice President

“Thanks again for hosting the exchange. The speakers were excellent. They came from different parts of the value chain, and it was nice to have that kind of expertise and breadth of experience.”

Chris Boyle
Director, Strategy & Development
Cox Communications

“Thank you for the opportunity to be part of the exciting conference you conducted this week. I learned a great deal, met creative and dedicated people, and hopefully initiated contacts that will lead to mutual benefit.”

Dr. Max Stachura  
Director, Telemedicine Center
Medical College of Georgia

“Thank you for inviting me to participate in the Exchange this week. It was a well thought through and well planned event that created some real opportunities in the spirit of “win win””

Gavriel Meron
Chairman and CEO

“I enjoyed very much the Business Exchange. I had a chance to meet extraordinary people, and learned a lot. I enjoyed very much the way the meeting was organized, and you did a wonderful job. I believe that Nexense will be another company after this event. I will update you and your staff for any news or business that will come out thanks to your efforts.”

Dr. Ilan Gur
Medical Director

“Congratulations on a very successful TeleHealth Business Exchange meeting. It was a great event to be a part of.”

Simon Henley
Sr. Service Solutions Consultant
Medtronic CRDM

“Thanks for letting me participate in the Telehealth business exchange this week. You did an outstanding job pulling it together and as a semi-objective attendee I can add that the quality of the program and speakers (including yourselves) was outstanding. I enjoyed my role as facilitator much more than I expected.”

Alan Klevens
Corporate Director, Small Bowel Products
Given Imaging, Ltd.

“The exchange was a well planned and executed event. CardioMEMS was happy to be part of it.”

David Stern
Sr. Vice-President
CardioMEMS, Inc.

“This was an incredible event for me personally, and for my businesses as well, thank you for a job well done.”

Liora Stein
CEO/Director of Business & Product Development
Legacy Strategic Development, LLC

“Great event. Appreciate the efforts and organization”

Amir Freund

“Thanks for the opportunity to participate. It was a great professional event.

Ronit Erlitzki
Volunteer facilitator

“Kudos for putting together an extraordinary event this past week and thanks for affording me the opportunity to participate and help make it happen. I spoke to most of the Israeli participants (as I’m sure you have too) and based on their feedback, I think we can safely call it a great success. Seeing only a little bit behind the scenes, I have the utmost appreciation to your efforts and perseverance. It has been a pleasure to work with such a professional and dedicated team!”

Kobi Margolin
KM Consulting Group, LLC

“I was impressed with the way the event was organized and the efforts that you all were willing to invest in it….the event opened doors and made me understand (again) how much we can contribute to make telehealth happen.”

Zipora David
VP Marketing
Commwell Inc.

“I would like to thank you and your team for the effective and well organized event. From our perspective, we achieved progress in all our objectives. We learned how great is the market need for such products, and we definitely understand much more about the healthcare market and major players. We created connections with policy makers, potential customers and channels, and got a few leads for angel investment. Your organization and hospitality are quite remarkable, and I can reassure you that we will keep in touch and continue to use your services.”

Shulamit Banay
Nav4Life Ltd.

“I would like to thank you for the opportunity to participate in the TeleHealth event. It was very well organized, interesting, and hopefully fruitful! We are now working on reconnecting with the leads gathered at the meetings, and we hope to see soon concrete results. I will be happy to consult you on my long journey ahead.”

Batami Sadan, PhD
CEO, co founder
Vaica Medical Ltd

“Thanks for a great event.”

Ken Bleakley

AICC memeber Asankya named in top 10 innovative GA companies for 2009.

February 27, 2009

asankyaAICC Member Asankya,  was named as one of the top 10 innovative Georgia companies for 2009 by the Technology Association of Georgia. Asankya is an innovative provider of application acceleration services and solutions highly focused on using its innovative technology and hardworking team to provide a valuable solution to cloud storage, application providers and other key partners.

Asankya and participated in AICC’s 2006 Broadband Business Exchange and 2007 New Media Business Exchange. Israel based fund Veritas Venture Partners is an investor in Asankya. CEO Scott Ryan is a member of AICC Tlecommunications Committee

Full press release

Pictures from US-Israel Telehealth – Day 1

February 27, 2009

AICC Members Collaborate: Amdocs Signs Agreement With ClickFox to Sell Customer Experience Analytics Solutions

February 17, 2009

clickfox1ClickFox, the pioneering leader of Customer Experience Analytics (CEA) software and solutions, today announced that it has signed an agreement with Amdocs to offer its award-winning CEA solution to service providers.  Clickfox has been an AICC member since 2004. AICC Chairman, Laurie Olivier of Veritas Venture Partners is on ClickFox’s board of directors.


Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience™ at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. Amdocs has been an AICC member since 2005 and has large regional offices in the Atlanta area.

Under the agreement, Amdocs will utilize ClickFox CEA — a patented behavioral analysis engine that visually synthesizes all interaction channels to manage the “total customer experience” — as part of its service delivery to consulting clients worldwide. “Customer Experience Analytics has finally come of age — evolving from an interesting yet untested concept to a rapidly emerging strategic capability that has delivered demonstrable, hard ROI value to Fortune Global 500 companies and other industry-leading businesses around the world,” commented ClickFox CEO Marco Pacelli. “We’re extremely excited to be partnering with Amdocs, the innovative leader in customer experience systems and services. In both the best of times and the worst, ClickFox helps businesses focus on their most mission-critical priorities — from boosting customer loyalty to carving out wasteful inefficiencies — enabling them to successfully weather the storm and navigate to safer waters by shoring up the bottom line while also building sustainable competitive advantage.”

Transcending a limited single channel view, ClickFox CEA is the only customer experience analytics solution that visually synthesizes and analyzes every point of the multi-channel customer interaction process to deliver a complete, true understanding of the customer experience. ClickFox CEA represents the next-generation in customer management and intelligence, uniquely enabling businesses to dramatically boost the return-on-investment on their existing technologies—ranging from self-service automation systems to large enterprise systems. With the technical flexibility to work with a wide range of platforms, channels, technologies, and data formats,

ClickFox CEA has helped some of the nation’s largest telcos, financial institutions, and other leading Fortune 500 enterprises gain unprecedented visibility and understanding into the complex web of customer behavior that drives revenues, loyalty, and defections.

AICC Israeli Members presenting at the 2009 Mobile World Congress

February 15, 2009

The Mobile World Congress 2009 will take place in Barcelona next week (Feb 16-19), under the big cloud of uncertainty that the current economic downturn presents to the mobile industry. Reports are saying that the event organizers expect a 15% decline in the number of visitors, compared to the 54,000 who visited in 2008. Many mobile companies are also reducing their presence in the event, in light of the shrinking marketing budgets. 

Perhaps another sign of the times is the number of high profile keynote speakers, as if to show that the mobile giants are doing their best to push business forward.  A few names on the speaker-list are:

  • Steve Ballmer, Chief Executive Officer, Microsoft Corporation
  • Cesar Alierta, Chairman & Chief Executive Officer, Telefonica
  • Vittorio Colao, Chief Executive, Vodafone
  • Olli Pekka Kallasvuo, President and Chief Executive Officer, Nokia
  • Ralph de la Vega, President & Chief Executive Officer, AT&T Mobility
  • Dick Lynch, Executive Vice President & Chief Technology Officer, Verizon Communications Inc.

And the list goes on. 

The budget shrinkage also impacted the Israeli delegation to GSMA, which has been reduced from 60 to 46 companies this year. That said, we have to remain optimistic and remember that the most advanced technology innovations come from new entrants, not from the incumbents. Indeed, some of the Israeli companies participating in GSMA 2009 have exciting announcements to make.


Aerotel Medical Systems – (Ofer Atzmon) Aerotel Medical Systems is a world leading provider of modular telecare and telemedicine solutions designed to transfer essential data over the telephone, mobile phone and the Internet. Aerotel’s solutions provide peace of mind and personal safety, improve quality of life and save costs. With a client base in over 45 countries around the globe, Aerotel is the winner of the “Innovation and Growth Strategy Leadership of the Year Award 2007″ by Frost & Sullivan. During Mobile World 2009 Aerotel will present home-telehealth systems, personal safety solutions, mobile ECG system, homecare data hubs, and remote monitoring software solutions.

Amdocs Mobile Money – The Amdocs Mobile Money solution enables service providers to tap into the fast-growing and profitable market of mobile financial transactions. Through our hub, service providers can benefit from new revenue opportunities and improved subscriber loyalty without undertaking significant capital expenditures.

Services enabled:

  •  Cross Border and Domestic Mobile Money Transfers 
  •  Mobile Payment, Electronic top-up and Commerce services 
  •  Mobile Banking 

The Amdocs Mobile Money Hub is a joint offering of Amdocs, the market leader in customer experience systems innovation, and Trivnet, the leading provider of mobile payments and commerce solutions. Visit us: MM2, Mobile Money Pavilion, Hall No.7.

Celltick Technologies – Celltick is the leading provider of idle screen mobile marketing solutions. Led byLiveScreen® Media – a unique managed service that transforms the idle screen into an interactive mobile media channel – Celltick leverages and personalizes the mobile phone to generate value throughout the mobile marketing ecosystem. Enabling cost-effective mass subscriber reach, creating unprecedented monetizing opportunities for operators, advertisers and content providers, and enhancing user experience, Celltick delivers on the promise of mobile marketing.

Nexperience– The Nexperience Handset Cloud service enables mobile application developers and content providers to remotely control a multitude of real mobile handsets located around the world, and automatically run test and validation procedures on them. Nexperience continuously provides immediate access to the latest and most popular devices through the service. Mobile operators and device manufacturers can utilise Nexperience’s unique Private Handset Cloud to provide partners with a secure environment where they can access new devices before they are launched commercially. Nexperience significantly reduces time-to-market and the cost and logistical effort needed to develop, test, deploy, and monitor new mobile services.

Pontis – Pontis is the creator of the Marketing Delivery Platform (MDP™) for Communication Service Providers, the only real time fulfillment and execution system for personalized and contextual marketing offers across platforms and channels. Using the Pontis MDP, marketers can package, re-price, cross sell and recommend services across lines of business using a large variety of best practice Business Templates™. Giving communication service providers the ability to mix and match highly relevant offers based on real time user behavior and triggers has been proven to deliver double digit improvements in ARPU, accelerate service adoption and to reduce churn.

TTI – Telecom – TTI Telecom is a leading provider of next generation Operations Support Systems (OSSs) to Communications Service Providers (CSPs) worldwide. For incumbent and emerging CSPs spanning fixed, mobile and cable markets, we provide a robust OSS platform that helps manage their networks and services effectively. The company’s Netrac product portfolio delivers an automated, proactive and customer-centric approach to Service Assurance, spanning service management, fault management and performance management and complemented by inventory synchronization and service activation. Netrac is compatible with multiple technologies and industry standards, and is uniquely positioned to bridge legacy, next-generation, convergent, and IMS Networks.

Source: VC Cafe

AICC member Phil Rubin joins Atlanta Beltline BOD

February 14, 2009

rubinPhil Rubin,   CEO of rDialogue ,  joins Atlanta Beltline Board of Directors as vice chair of marketing and communicationswas. rDialogue is a customer loyalty and relationship marketing firm focused on helping companies build and sustain profitable customer relationships offering solutoin neutral approach to helping our clients identify, size and pursue opportunities to create organic growth though customer marketing in the form of loyalty programs, relationship marketing and partnership marketing. Clients range from early stage to mid-market and Fortune 50 companies serving both businesses and consumers. 

rDialogue joined the American-Israel Chamber of Commerce in 2008. Phil is a member of AICC’s Software Committee.

 More information

Israeli Telehealth leader Aerotel Introduces Advanced Personal Safety Solutions

February 12, 2009

aerotel Aerotel Medical Systems provides complete solutions for telemedicine, telehealth and telecare applications. Our patient monitoring systems consist of medical call center software and compact, reliable, transtelephonic and digital monitoring devices that effectively transfer vital medical or lifestyle data over the telephone, the Internet or wireless networks.  Aerotel will participate in the upcoming US-Israel Telehealth Business Exchange on Frebruary 24-25 hosted by Blue Cross Blue Shield of Georgia.

Aerotel Medical Systems and GEBOA SA Introduce Advanced Personal Safety Solutions in Switzerland
Published by: PRWeb

AlarmTouch™ and AlarmTouch ™ GPS bring peace of mind and security for elderly persons, children and chronic patients

Aerotel Medical Systems, a world leading manufacturer of modular, mobile and home-based telemedicine and telecare solutions and GEBOA SA, a leading distributor of interactive easy to use reliable, and innovative mobile solutions and services for security, location and communication, have launched Aerotel’s GeoSKeeper™ personal safety and location system in Switzerland under the brand name AlarmTouch™ GPS. 

AlarmTouch™ GPS is a GPS-based personal telecare safety device, intended for seniors, children and lone workers. AlarmTouch™ GPS is distributed in Switzerland by GEBOA and is available in phone outlets and through some response centers across the country. The companies plan to introduce the products in France as well as in other markets in Europe. 

“AlarmTouch™ GPS is taking Personal Emergency Response Systems (PERS) and social alarm systems, to the next level,” said Ofer Atzmon, vice president for business development at Aerotel Medical Systems, “it can activate a warning signal or initiate a voice call in case of need, identifying the caller’s location and enabling him or her to get immediate assistance.” He added, “Our long-term cooperation with GEBOA has been most successful and we are very excited with the successful launch of our personal safety solutions in Switzerland.” 

“AlarmTouch™ and AlarmTouch™ GPS are innovative products suited for replacing the standard fixed systems installed in Switzerland, allowing mobility and localization of seniors people,” said Dr. Georges Bongi, CEO of GEBOA. “We are very enthusiastic to work with Aerotel which is bringing such second-to-none solutions on the market at a very attractive price/performance point.” 

On 19th January, 2009 AlarmTouch™ GPS was presented on the “Nouvo” show on TSR T?l?vision Suisse (Swiss French TV channel). The presentation is available for viewing at On 27th January the product was presented on Euronews and is available for viewing in multiple languages at 

AlarmTouch Wireless Personal Safety and Tracking Solutions include: 

AlarmTouch™ – wearable personal safety phone. AlarmTouch™ (which is sold under the brand name SKeeper™ outside of Switzerland) is a wearable emergency alarm and cellular communicator device, SKeeper™ enables elderly people, children or lone workers to be in close contacts with their relatives or caregivers and get immediate help in case of need from a tele-assistance center with 24X7 human responses. It enables two-way voice calls and text messages with an advanced alerting system for enhanced personal security. The product is fully programmable over the air via a user-friendly Web-based interface. 

AlarmTouch™ GPS – personal safety phone with GPS location. AlarmTouch™ GPS (which is sold under the brand name GeoSKeeper™ outside of Switzerland) Is a new addition to Aerotel’s successful SKeeper™ family, offering a new level of safety using its embedded quad-band GSM/GPRS module, built-in speakerphone and active GPS receiver. With its geofencing feature, the device enables accurate location of users in need. When the wearer wanders outside a specified zone (e.g. neighborhood or school area), the system can send a short message (SMS) alert to a monitoring center and/or to a relative or caregiver.

AICC Israeli member Pontis raises nearly $20m

February 11, 2009

pontisPontis joined AICC in 2008 following their participation in the Mobile Innovations Business Exchange with Amdocs and at&t in April 2008.

The investment is the first by Norwest’s Dror Nahumi in his role as the partner focused on Israeli investments.

Pontis Networks Inc., a developer of software marketing systems for communication service providers, has raised $19.65 million in its second financing round. Norwest Venture Partners led the round, joined by current investors Sequoia CapitalAccel Partners, and Evergreen Venture Partners.Western Technology Investments (WTI), which invested $4 million in Pontis in its seed and first rounds, did not participate in the present round. Pontis has raised $44 million since it was founded in 2002.
For full article: Globes

Israel Election Exit Polls

February 10, 2009

elections2Source: Haaretz

AICC Member Verint Witness Actionable Solutions Impact 360 to be Deployed by SunTrust

February 5, 2009

verintVerint Witness Actionable Solutions an Atlanta based division of Israeli company Verint is the leader in analytics-driven workforce optimization software and services. Its solutions are designed to help organizations capture customer intelligence, uncover business trends, discover the root cause of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360® Workforce Optimization suite is the industry’s most unified solution set – featuring quality monitoring and recording, workforce management, speech and data analytics, customer feedback surveys, performance management, eLearning and coaching. Impact 360 helps improve the entire customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises. Oren Stern, Verint’s VP, Business Enablement is a member of AICC Board of Directors and Software Committee.

suntrustSunTrust Banks, Inc., with total assets of $189.3 billion on December 31, 2008, is one of the nation’s largest and strongest financial holding companies. Arie Goldshlager, Group Vice President, Marketing Manager at SunTrust Banks is a member of AICC Board of Directors, Software and Telecommunications Committees.

Impact 360 for Retail Financial Services from Verint Witness Actionable Solutions to be Deployed by SunTrust to Support Client Service and Branch Network Efficiency

Verint announced that SunTrust Banks, Inc. is implementing Impact 360® for Retail Financial Services – the workforce optimization solution specifically designed for retail bank branches – from Verint® Witness Actionable Solutions®. SunTrust will deploy the forecasting and scheduling solutions to help optimize staffing levels for both tellers and platforms/sales areas across its entire network of over 1,600 branches. 

Leveraging the solution, users of Impact 360 at SunTrust can benefit from new levels of visibility into client service processes, workforce productivity and performance, and the client experience. The tool provides a forecast of customer traffic patterns and demand in branches, and then cost effectively schedules branch staff to meet client needs. The solution is designed to help branch managers design schedules based on forecasted activity as well as employee skills and scheduling preferences. Managers also can respond real-time to changes in plan, such as unexpected absences, by modifying schedules to best meet service levels. 

“SunTrust is committed to providing exceptional service, and we want to ensure that we do so as efficiently and as responsibly as possible,” explains Jane Barringer, group vice president of Retail Staffing for SunTrust Banks. “Verint’s understanding of our organization and the banking industry, along with its partnership in customizing the deployment to meet our unique needs, made it stand out.” 

“At a time in the industry when budgets are constrained, banks can take a decisive and forward-thinking step to help ensure they maintain their customer bases and market positions by implementing a workforce management solution that helps balance responsible cost management with customer service excellence,” adds Darryl Demos, general manager of the Enterprise Solutions Group within Verint Witness Actionable Solutions. 

Today, more than 65 banks and credit unions around the globe use Impact 360 for Retail Financial Services to help optimize resources across their branch operations. That includes eight of the top 10 U.S. banks, four of the top five Canadian banks and three of the top five Australian banks.


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